We totally understand your frustration. It’s one of those “Hey, who moved my cheese?!” things wherein things aren’t where or how they used to be. It can be a bit crazy-making.
I’ve discussed this with Bert and the issue, as experienced, is a bit more complicated than it would first seem. Here’s an update on the current state of the SSP, followed by what to look forward to in the future:
The BIG focus right now will be to complete the ever-shortening list of outstanding items from the initial Kickstarter goals.
Bert & Celine put a lot of time into adding user-requested functionality that was outside of the initial and promised scope. For better or worse, this has added desired functionality and expression to the instrument at the expense of resources (and time) for things like finalizing the initially promised functions and keeping things like presets fully robust.
Short version of this: In the near term, we should not expect any major new additions to the SSP beyond what was promised on the Kickstarter list. We all want this ‘done’ and robust and then feature requests can become a thing again.
The presets were put into the SSP as a user convenience and were outside of the scope of the original product. Do keep in mind that you have a two person team doing the coding, design work, layout, etc. As such, there is currently not enough time in a given week to address presets and a host of other secondary or tertiary issues.
Updates and changes to the SSP might break some presets that were built upon an older architecture. It is suggested that users save their favorite presets, especially before performing future updates. These presets might also have to be adapted to forthcoming changes but is simply the nature of the product and development and is to be expected with this kind of thing.
I’m also a Fractal Audio Axe-Fx user and it is often necessary, when the firmware is updated, to reset certain functional blocks in that product in order to get things working again.
Yes, these are expensive products but this kind of maintenance or ‘preset insurance’ is governed by time and resources, not a price-point to entry.
So, let’s just hold tight as B & C work on completing the feature-set of the SSP. Obviously, they endeavor to make the process as smooth as possible but presets are pretty low on the list of things to maintain… for now.